Your Privacy Is Our Responsibility
Read the full details of how your personal information is collected, stored, and kept secure on the 7222db platform.
7222db ("we", "us") is a trusted online casino and sports betting platform in Bangladesh. We place the highest importance on the privacy of personal information belonging to all our users. This Privacy Policy ("Policy") describes what information we collect when you use the 7222db website or services, how that information is used, and how we keep it secure.
By registering on this platform or continuing to use our services, you are considered to have given your consent to this Privacy Policy. Please read it carefully. If you have any questions about any part of this Policy, please contact us.
1. What Information We Collect
When you create an account on 7222db, make a deposit, or request a withdrawal, we may collect the following information:
- Full name (as it appears on your national identity card)
- Date of birth (for age verification — only users aged 21 and above may use this platform)
- Email address
- Mobile number
- Payment method details (bKash, Nagad, Rocket, Upay, or bank account information)
- Identity verification documents (national identity card or passport)
Some information is recorded automatically while you use our platform. This includes:
- IP address and device information
- Browser type and version
- Operating system
- Time and date of access to the platform
- Pages visited and navigation patterns
- Login session information
7222db uses session cookies and similar technologies to improve your experience. Cookies are small text files stored on your device. You can control cookies by changing your browser settings, though this may limit some services.
2. Purpose of Using Your Information
We use your information for the following reasons:
- To complete the account registration and verification process
- To process deposit and withdrawal transactions
- To verify your identity and age (21+ is mandatory)
- To provide customer support and resolve issues
- To send important notifications related to your account
- To comply with applicable laws and regulations
We analyse your information to ensure the security of the 7222db platform. This includes detecting unauthorised access, preventing fraud attempts, and monitoring suspicious activity. This is essential to protect your own account and funds.
We analyse usage patterns to improve the overall experience for users. This analysis helps customise services according to your personal preferences and assists in developing new features.
3. Sharing Information with Third Parties
7222db does not sell your personal information. However, we may share information in the following limited circumstances:
- Payment processors: Necessary information is shared with bKash, Nagad, Rocket, Upay, or the relevant bank to complete transactions.
- Identity verification services: To complete the KYC (Know Your Customer) process.
- Legal obligations: In response to a court order or a valid directive from a legal authority.
- Technology service providers: Those who operate the platform and are bound by confidentiality agreements.
We have clear agreements with all third parties we work with, stipulating that they will use your information only for the specified purpose and will maintain appropriate security. They may not use your information for their own marketing or any other purpose.
4. Data Security Methods
7222db uses industry-standard security measures to protect your data:
- SSL/TLS encryption — all data transmissions are encrypted
- Database fully encrypted and stored on secure servers
- Regular security audits and vulnerability testing
- Two-Factor Authentication available
- Firewall and intrusion detection systems
In addition to technical measures, we take the following steps:
- Only authorised staff can access the user information they need
- Staff receive regular privacy and security training
- Data access logs are recorded and monitored
- A response plan for security incidents is in place
If a data breach occurs, 7222db will act swiftly. If we believe your information has been put at risk, you will be notified by email as soon as possible and guided to take the necessary protective steps.
5. Data Retention Period
We retain your information only for as long as is necessary to fulfil the purpose for which it was collected, or to meet legal obligations. As a general rule:
- Information for active accounts is retained for the duration of the account
- Records of financial transactions are kept for a set period even after an account is closed
- Certain information may be retained for a longer period where required by legal obligations
- Information is securely deleted when it is no longer needed
6. Your Rights
As a user of 7222db, you have the following rights:
Right to Access Your Information
You may request a copy of the personal information we hold about you at any time. We generally respond within 30 business days.
Right to Correct Your Information
If any of your information appears to be incorrect or incomplete, contact us and we will correct it.
Right to Delete Your Information
In certain circumstances you may request that your personal information be deleted. However, we may be required to retain some information due to legal obligations.
Right to Object to Processing
In certain cases you may object to the processing of your information. You always have the right to opt out of marketing communications.
To exercise any of the above rights, contact us via our 24/7 live chat or by email. We will process your request promptly.
7. Protection of Minors
7222db strictly does not provide services to anyone under the age of 21. We take all necessary steps to verify age. We do not knowingly collect personal information from any minor.
If we become aware that information belonging to a person under the age of 21 is in our system, we will immediately close that account and delete the relevant information.
If you believe a minor is using this platform, please contact us.
8. External Websites and Third Parties
The 7222db platform may contain links to third-party websites. These external websites have their own privacy policies and we are not responsible for them. We recommend that you read the privacy policy of any external site before visiting it.
During payment processing you may be directed to third-party payment gateways such as bKash, Nagad, or Rocket. In that case, the privacy policy of the relevant payment service will apply.
9. Changes to the Privacy Policy
7222db reserves the right to update this Privacy Policy from time to time. When any significant change is made, we will:
- Update this page with the new date
- Send a notification to your registered email
- A notice may be displayed when you access the platform
Continuing to use the platform after any changes means you are giving your consent to the updated policy. We therefore recommend reviewing this page regularly.
10. Contact Us
Privacy Enquiries
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us.
Response Time
For privacy-related requests we generally respond within 30 business days. For urgent matters, please use live chat.
Our team is available 24/7 to serve you.
Related Policies
Please also read other important documents from 7222db: